Tangible products and/or marketing materials returned within thirty (30) days after the purchase shall receive a 100% refund, less shipping and handling costs and 10% restocking fee. Only unopened items shall be eligible for a refund, unless found to be defective. Products must be in Resalable and Restockable condition in order to be eligible for a refund.
All returns must have a Return Merchandise Authorization (“RMA”) issued through Tranont. Associates and Customers are responsible for returning product to Tranont within ten (10) business days of receipt of the RMA, or the product will not be eligible for return.
Unless within the first thirty (30) days of initial enrollment as an iMoney Tools, LLC dba Tranont Policies and Procedures – Associate, requested refunds for product, which is in the form of services, that was purchased directly from Tranont must be requested within thirty (30) days of purchase or within ten (10) days of first use or access by the Customer or Associate, whichever occurs sooner, and shall be subject to a ten percent (10%) administrative set-off fee.
Refunds for product, in the form of services, purchased through a third-party must be sought directly through such third-party and is subject to such third-party’s return/refund policy.